Warranty and Remake Policies

Dentalle offers a 5 year warranty on all materials.

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In most situations we will repair the case free of charge. However, there may be additional charges in the following circumstances:

  • If the original dental restoration is not returned to us.
  • If the case is re-prepped and a new impression is sent.
  • If the shade is different from the original order.
  • If the restoration materials are different from the original order.
  • If we asked for a new impression and you asked us to proceed without one.
  • If we advised you that we could not guarantee the quality of this order and you asked us to proceed anyway.
  • If we requested a try-in and you asked us to proceed without one.
  • If we received no study model for anterior cases and/or no specific directions.